Rogo
Post-Sales Operations Manager
$130K–$180K
New York City · On-site · Manager · Full-time · Posted Oct 19, 2026
- Experience
- 4–6 years in B2B SaaS or Fintech, with 3+ years in Customer Success, Revenue, Sales, or related Operations.
About the job
Own day-to-day post-sales operations for a customer segment, improving customer lifecycle processes, planning, reporting, and systems to support onboarding, adoption, renewals, and growth.
What you'll do
- Run the segment’s operating cadence and build repeatable customer handoff, onboarding, adoption, and renewal processes.
- Support customer coverage, capacity planning, renewal forecasting, and account-team prioritization.
- Maintain Salesforce data quality, build performance reporting, and partner on automations and workflows.
What they ask for
- 4–6 years of experience in B2B SaaS or Fintech, with 3+ years in Customer Success, Revenue, Sales, or related Operations.
- Hands-on ownership of post-sales processes such as renewals, onboarding, customer coverage, or resource planning.
- Experience supporting a high-velocity customer motion or complex enterprise engagements; both are not required.
- Proficiency with Salesforce, including reporting, administration, and GTM data structures.
Nice to have
- SQL or BI experience.
Pay
$130,000-$180,000 USD base salary
Tools
Salesforce, SQL, BI
AI focus
Use AI, automation, agents, and workflows to improve how post-sales teams work, including use of Rogo’s own AI.
Model-written summary · the original posting is authoritative