Rox
Forward Deployed Engineer (FDE)
San Francisco · On-site · Full-time · Posted Sep 26, 2025
- Experience
- 1+ years in B2B SaaS supporting technical customer relationships (pre- or post-sale).
About the job
Works with revenue teams to onboard Rox, design and deliver integrations and AI-native workflows, and drive product adoption and customer value.
What you'll do
- Own post-sale onboarding, map customer workflows, and serve as a technical advisor.
- Lead demos, trainings, live solutioning, and integration and scoping sessions for POCs.
- Capture customer feedback and collaborate across teams on product direction, documentation, and adoption.
What they ask for
- 1+ years of experience in B2B SaaS supporting technical customer relationships (pre- or post-sale).
- Experience with SQL and at least one scripting language for working with large datasets.
- Familiarity with GTM methodologies such as MEDDIC, SPIN, or SPICED.
- Located in or willing to relocate to San Francisco.
Tools
SQL
AI focus
Brings AI-native workflows to life and helps define how humans and AI agents work together in practice.
Model-written summary · the original posting is authoritative