Runlayer
Deployment Strategist
Remote (US Timezones) +2 · Hybrid · Full-time · Posted Oct 16, 2026
- Location
- Remote (US Timezones)
NYC
SF - Experience
- 5+ years in a customer-facing technical role.
About the job
Own enterprise customer adoption and growth by taking Runlayer deployments from proof of value to broad production use, while supporting account health, renewals, and expansion.
What you'll do
- Manage deployment plans and adoption across enterprise accounts, coordinating customer stakeholders and internal teams.
- Lead executive reviews and enablement, track account health, and triage customer issues.
- Support renewals and expansion, and improve deployment processes using customer feedback.
What they ask for
- 5+ years in a customer-facing technical role.
- Experience owning multiple enterprise accounts with shared responsibility for renewals and expansion.
- Ability to explain SSO, SCIM, MCP servers, AI clients, and access policies, and to read logs and API responses for issue triage.
- Consulting or operating experience, executive presence, and clear written communication.
Nice to have
- Active GitHub, side software, or AI hobby projects; experience at an AI or data platform company.
- Post-sale experience in security, identity, or developer infrastructure; self-hosted product experience on AWS, Kubernetes, or Terraform; or SQL customer health scoring and dashboards.
Tools
MCP, SSO, SCIM, AWS, Kubernetes, Terraform, SQL
AI focus
Deploy and scale enterprise use of AI infrastructure, including MCPs, skills, and agents; candidates are expected to build and use agents in their daily work.
Model-written summary · the original posting is authoritative