Runlayer
Product Manager - Learning & Enablement
Remote (US Timezones) +2 · Hybrid · Manager · Full-time · Posted Oct 26, 2026
- Location
- Remote (US Timezones)
NYC
SF - Experience
- 5+ years; experience in enablement, sales, customer success, or another GTM role.
About the job
Own and evolve end-to-end onboarding and ongoing enablement, starting with the go-to-market team, to reduce ramp time and build product fluency through hands-on learning and AI-powered agents.
What you'll do
- Design, run, and improve onboarding, including hands-on labs, certification gates, and real product use; track and reduce ramp time.
- Design interactive sessions and AI voice agents that simulate customer calls, assess product knowledge, and practice objection handling.
- Provide ongoing field readiness for product launches, new segments, and positioning changes, with scope that may expand across the company.
What they ask for
- 5+ years of experience in enablement, sales, customer success, or another GTM role building programs that help others improve.
- Prior experience designing onboarding or training programs.
- Heavy personal use of AI and a formed perspective on AI-enabled enablement.
- Experience selling, supporting, or working closely with revenue teams.
Nice to have
- Previously carried a quota or built an enablement function as an early or first hire.
- Built or shipped something with AI agents, voice agents, or LLM tooling; NYC-based or interested in being there.
Tools
AI agents, voice agents, LLM tooling
AI focus
Shape, calibrate, and improve AI tutor and voice agents for onboarding, customer-call simulations, product-knowledge assessment, and objection-handling practice.
Model-written summary · the original posting is authoritative