Sage Care
Knowledge Routing Engineer
$175K–$210K
HQ · Hybrid · Full-time · Posted Aug 17, 2026
- Experience
- 7+ years of ML engineering experience
About the job
Build and own an AI-powered routing engine that maps patient queries and symptoms to urgency levels, providers, specialties, and follow-up questions.
What you'll do
- Develop models and learned decision trees to route patient queries and symptoms, including urgency classification and follow-up question selection.
- Work with medical professionals to encode generalizable clinical knowledge, using protocols and triage procedures.
- Train and improve self-learning models from user data and diagnoses, establishing quality metrics.
What they ask for
- 7+ years of ML engineering experience
- Experience with foundational ML models, such as learned decision trees, deep learning, and reinforcement learning
- Strong backend engineering skills and systems thinking
- Experience solving ambiguous problems from first principles and turning research or novel techniques into testable prototypes
Nice to have
- Experience with evaluation frameworks and model quality measurement
- Experience with medical AI systems or human-in-the-loop workflows for machine learning
Pay
$175K – $210K (base salary)
Tools
NLP, learned decision trees, deep learning, reinforcement learning, Markov Decision Processes
AI focus
Develop and improve AI models for clinical symptom and query routing, triage, follow-up questions, and provider matching.
Model-written summary · the original posting is authoritative