Drimva

Sage Care

Product Manager, Agent Intelligence

$150K–$185K

HQ · Hybrid · Manager · Full-time · Posted Sep 4, 2026

Experience
Experience as a Product Manager; no years specified.

About the job

Owns the product systems that evaluate agent performance, turn conversation data into insights, and drive continuous improvements to AI-powered care navigation agents.

What you'll do

  • Define agent quality standards and evaluation rubrics across workflows and customers.
  • Build evaluation systems, including human review, automated pipelines, and scenario-based testing.
  • Analyze conversations and close the feedback loop by translating failures into tests and product improvements.

What they ask for

  • Experience as a Product Manager, ideally on technical, data-intensive, AI, automation, or platform products.
  • Strong analytical skills and comfort with data, metrics, and ambiguous problem spaces.
  • Ability to define quality standards, measurement frameworks, evaluation processes, or operational workflows.
  • Experience working closely with engineering and cross-functional teams.

Nice to have

  • Experience with AI products, conversational interfaces, LLMs, machine learning workflows, or agent systems.
  • Experience with evaluation frameworks, experimentation, quality operations, or human-in-the-loop systems.

Pay

$150K – $185K USD base salary

AI focus

Builds systems to evaluate and improve AI agent performance, including conversational data analysis, automated evaluation, retrieval, ranking, personalization, and feedback systems.

Model-written summary · the original posting is authoritative

First seen Oct 29, 2026 · Last verified Nov 5, 2026 (UTC)