Cloud Readiness Architect - Consumer Goods Cloud

What you'll do

• Build and maintain product expertise across the product lifecycle, including launches, migrations, and retirements.
• Collect and document customer and stakeholder feedback, product requirements, and recommendations for Product Leadership.
• Create and deliver enablement materials, training, and architectural guidance to Cloud Success teams to support adoption.

What they ask for

• 9+ years of experience in a Customer Success or Product Management individual contributor role in the SaaS industry.
• Hands-on experience with Salesforce products and understanding of their capabilities for common customer use cases.
• Experience collaborating with subject matter experts on strategic business initiatives and engaging technical and non-technical stakeholders across functions.
• Experience developing enablement materials and delivering training to functional and technical audiences.

Nice to have

• Understanding of competitor products and landscape.
• Enablement, consulting, or Salesforce product experience.

Pay

$150,100 - $227,000 annually (base salary); $180,200 - $247,900 annually (base salary, select cities in the San Francisco and New York City metropolitan areas)

Tools

Salesforce products, Industries Cloud, Consumer Goods Cloud

AI focus

Salesforce states that AI tools help recruiters assess and evaluate candidates’ resumes and qualifications; humans make selection and hiring decisions.