Salesforce
Customer Centric Engineer
$117K–$194K
California - San Francisco · Office Tech-Flexible · Full-time · Posted Aug 14, 2026
- Experience
- 4+ years of related technical experience, including at least 2 years of professional Java development experience.
- Education
- A related technical degree required.
About the job
Troubleshoot and resolve critical customer issues across Salesforce Core CRM, partnering with customer support and engineering teams to improve reliability and platform supportability.
What you'll do
- Investigate escalations, identify root causes, and propose fixes and test cases.
- Communicate technical findings to customer-facing teams and mentor internal support teams.
- Build debugging tools and improve logging, monitoring, alerting, and platform supportability.
What they ask for
- At least 4 years of related technical experience, including 2 years of professional Java development.
- Background in Java and JavaScript; hands-on experience with Linux, networking, servers, and cloud architectures.
- Strong debugging and troubleshooting skills; knowledge of network technologies, cloud security, RDBMS, and a named IDE (Eclipse, IntelliJ, or VSCode).
- Related technical degree required.
Nice to have
- Experience with Splunk log analysis and reports or dashboards, or Amazon Web Services.
- Experience with Lightning Web Components, Lightning Locker, Lightning Data Service, W3C standards, browser compatibility, or SOAP and REST APIs.
Pay
$117,200 - $176,700 annually (base salary); $141,200 - $194,200 annually (base salary)
Tools
Java, JavaScript, Linux, DNS, Load Balancing, SSL, TCP/IP, SQL
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