Salesforce
Customer Success Manager, Tableau - Public Sector
$123K–$203K
Virginia - Mclean +6 · Office - Flexible · Manager · Full-time · Posted Oct 16, 2026
- Location
- Virginia - Mclean
Illinois - Chicago
Washington - Seattle
Washington - Bellevue
District of Columbia - Washington
Georgia - Atlanta
Indiana - Indianapolis - Experience
- 5+ years of relevant industry expertise; 3+ years supporting customers using Tableau.
- Visa sponsorship
- Legal authorization to work in the U.S. is required. Company visa sponsorship is not available for this position at this time.
About the job
Manages Tableau and Salesforce customer relationships, helping public-sector customers realize value through product adoption, technical-health monitoring, stakeholder guidance, and renewal and expansion support.
What you'll do
- Coordinate Signature Success deliverables, customer experience, and renewal and expansion while aligning business value with technical goals.
- Drive Tableau adoption through usage reviews, enablement, dashboard and visualization guidance, and escalation of complex technical issues.
- Advise customer stakeholders, monitor platform health and risks, and coordinate with internal teams to address customer needs.
What they ask for
- 5+ years of relevant industry expertise in Customer Success, SaaS platform use, or related fields.
- 3+ years of experience supporting customers using Tableau, with a demonstrated understanding of how Tableau connects to Salesforce data.
- Strong consulting skills, including driving business value, facilitating discussions, handling objections, and influencing C-level conversations.
- Legal authorization to work in the U.S.; visa sponsorship is not available for this position at this time.
Nice to have
- Multiple Tableau certifications (Desktop + Server/Cloud).
- Experience supporting enterprise Tableau deployments; understanding of data architecture and semantic layers; or knowledge of Tableau Next, Tableau Pulse and AI-powered analytics.
Pay
$123,100 - $186,300 annually (base salary, USD); $147,400 - $202,600 per year (base pay, USD)
Tools
Tableau Desktop, Tableau Cloud/Server, Tableau Prep, Sales Cloud, Service Cloud, Journey Builder, Commerce Promotions, Agentforce
AI focus
Use AI agents to automate routine work, apply natural-language prompts to retrieve customer data and draft success plans, and use AI-driven sentiment and intent analysis to flag customer concerns; pursue Agentblazer training and certifications.
Model-written summary · the original posting is authoritative