Salesforce
Director, Marketing Cloud Architecture
$171K–$273K
Indiana - Indianapolis +3 · Office - Flexible · Director · Full-time · Posted Oct 19, 2026
- Location
- Indiana - Indianapolis
District of Columbia - Washington
Illinois - Chicago
Georgia - Atlanta - Experience
- 10+ years in Customer Success, Solution Architecture, Technical Consulting, or related fields; 5+ years of people management or leadership experience.
About the job
Leads the Marketing Cloud Success Architect function, setting strategy and operations while guiding teams delivering architectural advice and customer engagements.
What you'll do
- Manage team capacity, prioritization, and execution of strategic work and customer engagements.
- Lead, coach, hire, and develop technical staff; build team capabilities and succession plans.
- Align with senior stakeholders and represent customer insights, while scaling expertise through assets and enablement.
What they ask for
- 10+ years of experience in Customer Success, Solution Architecture, Technical Consulting, or related fields.
- 5+ years of people management or leadership experience, including managing high-performing technical teams.
- Proven knowledge and experience working within the Marketing Cloud.
- Experience managing capacity and resource planning across complex portfolios or customer engagements.
Pay
$171,200 - $273,000 annually (base salary)
Tools
Marketing Cloud, Salesforce cloud platforms, Salesforce products
AI focus
No AI work is specified for the role; the posting states Salesforce uses AI tools to help assess candidates during recruiting.
Model-written summary · the original posting is authoritative