Salesforce
Director, Qualified Success Architecture
$171K–$298K
California - San Francisco · Remote Home-Based · Director · Full-time · Posted Oct 15, 2026
- Experience
- 10+ years of Mid Market/Enterprise software experience, including 3+ years leading technical teams.
- Education
- Bachelors Degree required.
About the job
Build and lead the Qualified Success Architecture team, overseeing customer implementation, adoption, technical guidance, and executive relationships to support customer revenue outcomes.
What you'll do
- Hire, develop, and retain Success Architects; establish team culture and career paths.
- Execute and scale the Qualified Implementation Framework and guide strategic customers through architecture, data modeling, and rollout.
- Drive customer adoption, health, renewals, advocacy, and joint planning with Salesforce teams.
What they ask for
- 10+ years of Mid Market/Enterprise software experience, including 3+ years leading technical teams.
- Bachelors Degree required.
- Deep working knowledge of Salesforce CRM.
- Working knowledge of marketing automation systems and web/scripting technologies, including HTML, CSS, and JavaScript.
Pay
$171,200 - $273,000 annually (base salary); $205,800 - $298,400 per year (base pay)
Tools
Salesforce CRM, HTML, CSS, JavaScript, SaaS applications
AI focus
Define Success Architecture for conversational marketing and AI agents; the posting also notes Salesforce uses AI tools to help assess candidates’ resumes and qualifications.
Model-written summary · the original posting is authoritative