Director, Workforce Operations, Data Solutions

What you'll do

• Lead workforce planning, capacity management, position lifecycle operations, and organizational design with Data Solutions leadership.
• Build workforce dashboards and reporting, improve operational processes, and track progress against workforce objectives.
• Partner across Product Management, Finance, HR, and Recruiting; prepare executive workforce reviews and planning materials.

What they ask for

• 10+ years of experience in workforce operations, resource management, or a related field; ideally in a large technology or SaaS company.
• Deep understanding of headcount management, planning cycles, requisition workflows, organizational design, and AI productivity multipliers.
• Strong analytical skills and ability to turn workforce data into actionable recommendations; ability to influence senior executives.
• Experience with workforce management tools (e.g., Workday); strong written and verbal communication skills.

Nice to have

• Familiarity with Salesforce's V2MOM process, org structure, and DET organization; experience with Google Workspace, Quip/Slack canvases, and Smartsheet.
• Prior executive or C-suite support experience; MBA or advanced degree.

Pay

$164,000 - $261,500 annually (base salary); $196,800 - $285,300 annually (base salary, select cities within the San Francisco and New York City metropolitan area)

Tools

Workday, Agentforce, Slack AI, Google Workspace, Quip, Slack canvases, Smartsheet

AI focus

Use AI productivity multipliers and AI tools such as Agentforce and Slack AI to support smarter ways of working; Salesforce also uses AI tools to help assess resumes and qualifications, with humans making selection and hiring decisions.