Drimva

Salesforce

Lead UX Researcher, AI & Digital Experiences

$172K–$286K

California - San Francisco · Office Tech-Flexible · Full-time · Posted Oct 23, 2026

About the job

Leads user research across AI agent experiences and Salesforce event technology to inform product strategy and improve digital experiences.

What you'll do

  • Set research priorities and independently plan and conduct multiple projects using qualitative and quantitative methods.
  • Study how people understand, trust, and use AI agents, and research in-person, virtual, and on-demand event experiences.
  • Synthesize and communicate evidence, recommendations, and measurement frameworks to shape product decisions and mentor others.

What they ask for

  • Deep expertise in qualitative research and fluency in quantitative methods, including rigorous method selection and evidence evaluation.
  • Ability to design, conduct, analyze, and communicate strategic and tactical research; influence product strategy and measurable outcomes.
  • Demonstrated AI fluency and experience building AI-assisted research workflows, with sound judgment about responsible use.
  • Willingness and ability to travel approximately four to five times per year for onsite event research.

Pay

$172,500 - $260,100 annually (base salary); $207,800 - $285,800 annually (base salary)

AI focus

Research AI agent experiences, including trust, autonomy, transparency, control, and performance; build AI-assisted research workflows and advance responsible AI use.

Model-written summary · the original posting is authoritative

First seen Oct 24, 2026 · Last verified Nov 5, 2026 (UTC)