Salesforce
Product Management Director - Salesforce Success Plans
$197K–$345K
New York - New York +2 · Office - Flexible · Director · Full-time · Posted Sep 23, 2026
- Location
- New York - New York
Washington - Seattle
Illinois - Chicago - Experience
- 10+ years of product management experience.
- Education
- Bachelor’s degree in Business Administration, Management or Strategy, or a related field (or equivalent practical experience).
About the job
Leads strategy and execution for Salesforce Success Plans, using customer and market evidence to shape offers, build business cases, drive adoption, and monitor performance.
What you'll do
- Research customer and stakeholder needs and develop recommendations for offer, portfolio, and go-to-market changes.
- Build and present business cases, including financial modeling, to gain senior leadership alignment.
- Drive offer growth and adoption; manage feedback loops, performance reporting, and V2MOM updates.
What they ask for
- Bachelor’s degree in Business Administration, Management or Strategy, or a related field (or equivalent practical experience).
- 10+ years of product management experience, including packaging/pricing of B2B SaaS support, success, or services offerings.
- Track record owning a product line end-to-end, including strategy, roadmap, GTM enablement, and post-launch iteration.
- Experience with subscription/tiered pricing models and customer retention/adoption metrics; familiarity with AI and agentic technologies’ implications for offer GTM.
Nice to have
- M.B.A.
- Experience building or evolving offers/programs tied to AI-driven products.
Pay
$197,300 - $313,700 annually (base salary); $237,700 - $344,700 annually (base salary)
Tools
Salesforce, Agentforce
AI focus
Assess Salesforce’s AI roadmap and how AI and agentic technologies affect customer adoption, enablement, support needs, and Success Plan offers; preferred experience includes offers tied to AI-driven products.
Model-written summary · the original posting is authoritative