Salesforce
Product Marketing IT Service Director
$164K–$262K
Washington - Seattle · Office - Flexible · Director · Full-time · Posted Jul 27, 2026
- Experience
- 8+ years in product marketing, industry marketing, or corporate marketing.
About the job
Leads product marketing for Salesforce IT and HR Service Management solutions, shaping positioning, messaging, launches, and programs that support demand generation and sales.
What you'll do
- Develop product narratives, positioning, messaging, and value propositions with cross-functional teams.
- Create sales enablement, marketing content, launch plans, and scalable programs to generate demand and support deal closure.
- Partner with product teams to guide differentiated investments and deliver presentations to varied audiences.
What they ask for
- 8+ years of experience in product marketing, industry marketing, or corporate marketing.
- Experience in IT Service Management or an applicable IT domain such as IT Operations or Asset Management.
- Strong communication and presentation skills, including presenting to executive leaders, cross-functional partners, and customers.
- Ability to create marketing assets, use data and analytics to guide decisions, and craft compelling technology product messaging and positioning.
Nice to have
- Experience with Salesforce products and/or other IT Service Management solutions or platforms.
- Ability to take ownership of new projects amid ambiguity.
Pay
$164,000 - $261,500 annually (base salary)
Tools
Apple Keynote, Microsoft PowerPoint
AI focus
No AI product-marketing work is specified; Salesforce states that AI tools help recruiters assess candidate resumes and qualifications, with humans making hiring decisions.
Model-written summary · the original posting is authoritative