Salesforce
Program/Project Management Lead
$117K–$178K
Indiana - Indianapolis +1 · Office - Based · Full-time · Posted Oct 29, 2026
- Location
- Indiana - Indianapolis
Illinois - Chicago
About the job
Coordinates cross-functional Account Success programs and leads the community experience for acquired Customer Success Managers joining Salesforce through acquisitions.
What you'll do
- Plan and track program milestones, deliverables, communications, risks, and follow-up actions.
- Support onboarding, enablement, community sessions, and operating rhythms for the M&A pooled CSM team.
- Gather feedback and program data, recommend improvements, and prepare stakeholder updates and presentations.
What they ask for
- Experience coordinating programs, projects, operations, employee communities, or cross-functional initiatives from planning through execution.
- Strong organization and ability to manage multiple workstreams, deadlines, and details.
- Clear written and verbal communication, including facilitating meetings and preparing concise presentations or updates.
- Ability to build relationships across teams and backgrounds, solve problems collaboratively, and work in evolving environments.
Nice to have
- Experience supporting Customer Success, post-acquisition integration, onboarding, enablement, or employee community programs.
- Familiarity with Salesforce products, organizational structures, or Customer Success practices; working knowledge of Google Workspace, Slack, CRM tools, and project-tracking tools.
Pay
$117,400 - $177,600 annually (base salary)
Tools
Salesforce, Google Workspace, Slack, CRM tools, project-tracking tools
AI focus
Salesforce uses artificial intelligence (AI) tools to help recruiters assess and evaluate candidates’ resumes and qualifications; humans make candidate selection and hiring decisions.
Model-written summary · the original posting is authoritative