Salesforce
Qualified Success Architect - Global SMB Team
Georgia - Remote · Remote Home-Based · Full-time · Posted Aug 21, 2026
- Experience
- 3-5 years of SMB/Mid Market/Enterprise software experience.
- Education
- Bachelor's degree.
About the job
Leads SMB customers through implementation, adoption, and optimization of Qualified’s AI marketing platform and AI SDR, integrating solutions with Salesforce and other go-to-market systems.
What you'll do
- Design and implement customer solutions, including integrations, conversational flows, data models, and qualification logic.
- Manage a high-volume SMB customer portfolio, advising on adoption, performance, and business outcomes.
- Educate customers, conduct strategic business reviews, and collaborate with internal teams on feedback and platform improvements.
What they ask for
- 3-5 years of SMB/Mid Market/Enterprise software experience.
- Deep working knowledge of Salesforce CRM and working knowledge of marketing automation systems.
- Knowledge of HTML, CSS, JavaScript, and SaaS applications.
- Bachelor's degree; hands-on experimentation with AI tools, agents, or workflows.
Tools
Qualified Agentic Marketing Platform, Piper the AI SDR Agent, Salesforce CRM, HTML, CSS, JavaScript, SaaS
AI focus
Implements and optimizes AI-powered buyer engagement and AI SDR workflows; the posting also asks for personal experimentation building or using AI agents and workflows.
Model-written summary · the original posting is authoritative