Salesforce
Senior Director, Product Strategy & Operations (IC)
$197K–$401K
California - San Francisco +2 · Office Tech-Flexible · Director · Full-time · Posted Oct 29, 2026
- Location
- California - San Francisco
Washington - Seattle
Washington - Bellevue - Experience
- 8+ years in a relevant strategic or operational role, with 3+ years in enterprise SaaS or cloud software.
- Education
- Bachelor's degree or equivalent relevant experience required.
About the job
Leads product strategy and operations for MuleSoft, aligning planning, analytics, governance, and cross-functional execution to turn product vision into measurable business outcomes.
What you'll do
- Develop executive narratives and business reviews; advise leadership on strategy, priorities, and operational decisions.
- Build business cases, metrics, and governance processes to guide roadmap prioritization and scale decision-making.
- Coordinate Product, Engineering, Finance, and go-to-market teams to remove blockers and execute major initiatives and launches.
What they ask for
- 8+ years in product strategy, product operations, management consulting, or a related strategic/operational role, including 3+ years in enterprise SaaS or cloud software.
- Demonstrated ability to lead through influence at scale and align senior stakeholders amid ambiguity and competing priorities.
- Strong quantitative and analytical skills, including market sizing, financial modeling, pricing/packaging analysis, and data-driven storytelling.
- Exceptional written and verbal communication skills, including creating executive-level materials.
Nice to have
- Master's degree (MBA) a plus.
Pay
$197,300 - $365,200 annually (base salary); $237,700 - $401,400 annually (base salary)
Tools
RICE, WSJF
AI focus
The role drives product strategy and operations in the context of Salesforce's Agentforce AI; Salesforce also uses AI tools to assist recruiters in evaluating resumes and qualifications, with humans making hiring decisions.
Model-written summary · the original posting is authoritative