Salesforce
Senior Manager, Qualifed Success Architecture
North Carolina - Remote · Remote Home-Based · Manager · Full-time · Posted Oct 30, 2026
- Experience
- 8+ years of Mid Market/Enterprise software experience; 1+ year of people management experience
- Education
- Bachelor’s Degree required
About the job
Leads and coaches a team of Success Architects, delivering customer implementations, adoption, and renewals for Qualified while personally supporting strategic accounts.
What you'll do
- Hire, develop, and retain Success Architects; manage team capacity, account assignments, risks, and renewal pipeline.
- Lead strategic customer architecture and rollout, executive business reviews, and escalations; own adoption, health, and renewal outcomes.
- Partner with Salesforce and internal teams on customer success, expansion, advocacy, and product feedback.
What they ask for
- 8+ years of Mid Market/Enterprise software experience
- 1+ year of people management experience
- Bachelor’s Degree
- Deep working knowledge of Salesforce CRM and Qualified
Nice to have
- Working knowledge of marketing automation systems
- Knowledge of web/scripting technologies: HTML, CSS, JavaScript, and SaaS applications
Tools
Salesforce CRM, Qualified, HTML, CSS, JavaScript, SaaS applications
AI focus
Salesforce states that it uses AI tools to help recruiters assess and evaluate candidates’ resumes and qualifications; humans make all selection and hiring decisions.
Model-written summary · the original posting is authoritative