Slack Experience Architect

What you'll do

• Lead solution design and customer workshops, translating requirements into validated, buildable designs.
• Recommend Slack and Slack AI capabilities or custom configuration; document architecture diagrams, functional specifications, and configuration workbooks.
• Coordinate with delivery teams and customers, identify risks and integrations, and improve reusable design practices.

What they ask for

• Experience designing enterprise-scale solutions involving collaboration, workflow, or integration platforms.
• Analytical problem-solving and strong communication skills for resolving ambiguity and explaining technical decisions.
• Hands-on familiarity with integration patterns and API-based architecture.
• Working knowledge of, or ability to ramp quickly on, the Salesforce Delivery Methodology and Slack/Slack AI capabilities.

Nice to have

• Experience in SaaS and/or professional services.
• Familiarity with Salesforce products such as Agentforce or Sales/Service Cloud notifications and their integration with Slack.

Pay

$148,500 - $223,900 USD annually (base salary)

Tools

Slack, Slack AI, Workflow Builder, Slackbot, Agentforce, Sales Cloud, Service Cloud

AI focus

Design solutions using Slack AI capabilities, Agentforce integrations, and AI-native tools such as Slackbot skills; the posting also states Salesforce uses AI tools to help assess candidates’ resumes and qualifications.