Salesforce
Sr. Manager, Enterprise Technical Resilience
$143K–$237K
California - San Francisco +5 · Office Tech-Flexible · Manager · Full-time · Posted Sep 29, 2026
- Location
- California - San Francisco
District of Columbia - Washington
Illinois - Chicago
New York - New York
Georgia - Atlanta
Indiana - Indianapolis - Experience
- 5+ years in technical resilience, business resilience, enterprise security, or a related discipline within a global, matrixed technology organization.
About the job
Drives Salesforce’s enterprise technical resilience program by establishing governance, recovery standards, risk-based exercises, and measurable improvements across technology domains.
What you'll do
- Run the Technical Resilience Group’s operating cadence and report auditable processes and recommendations to the Enterprise Resilience Board.
- Coordinate consistent RTO/RPO definitions, reporting, issue resolution, and prioritized resilience exercises across stakeholder teams.
- Automate after-action review pipelines with LLM-assisted tools and benchmark the program against standards and peer organizations.
What they ask for
- Hands-on experience developing and maintaining technical resilience practices across complex, multi-domain technology environments.
- Experience applying generative AI, LLMs, or automation to engineering or operational workflows.
- Experience with structured governance frameworks and executive-ready reporting.
- Clear, concise communication for senior and board-level audiences.
Nice to have
- CBCP, CBCI, or similar industry certification.
- Familiarity with SOC 2, DORA, NIST, ITSM/GRC platforms, external advisory firms, or cloud certifications and multi-cloud environments.
Pay
$143,400 - $216,900 annually (base salary); $172,200 - $236,700 annually (base salary)
Tools
LLMs, Agentforce Platform, SOC 2, DORA, NIST, AWS, Azure, GCP
AI focus
Use generative AI, LLMs, or automation to improve engineering and operational workflows, including parsing post-exercise findings into measurable improvements. Familiarity with Agentforce and other AI products is a plus.
Model-written summary · the original posting is authoritative