Transformation Communications Lead

What you'll do

• Build segmented readiness and communications programs, tracking audiences from awareness to active adoption.
• Partner with executive sponsors and program leads to assess change impacts and produce decision-support materials.
• Shape the transformation narrative and develop communications and reinforcement systems that translate change into daily practice.

What they ask for

• 7+ years in change management, organizational communications, or internal communications in a matrixed technology organization, with accountability for adoption outcomes.
• Experience creating audience-segmented communication plans and distinct messaging for different groups.
• Experience partnering with senior or executive stakeholders to define organizational change and produce written decision-support artifacts.
• Experience defining and tracking adoption or behavior-change metrics, and applying a recognized change management framework (Prosci ADKAR, Kotter, McKinsey Influence Model, or equivalent).

Nice to have

• Experience supporting AI adoption, digital transformation, or technology workforce transitions; establishing a change communications practice; or working with design, UX research, or product organizations.
• A portfolio of written communications, program playbooks, manager briefings, change narratives, or stakeholder impact assessments.

Pay

USD $172,500 - $260,100 annually (base salary); USD $207,800 - $285,800 annually (base salary)

AI focus

Lead communications and adoption for an organizational transformation to AI-native design and research, including AI-augmented ways of working.