Salesloft
Salesforce Business Systems Administrator
United States, Remote +1 · Remote · Full-time · Posted Aug 10, 2026
- Location
- United States, Remote
United States - Experience
- 3+ years experience in a related role; 2-3 years administering specified Salesforce products is preferred.
- Education
- Bachelor's degree
About the job
Administers and improves Salesforce and related customer experience systems to automate workflows, support internal customer teams, and improve the customer technology experience.
What you'll do
- Identify manual processes across Services, Success, and Support that can be automated; scope and deliver system solutions.
- Help explore, design, build, deliver, and support a redesigned Customer Hub.
- Maintain Salesforce and related systems, including access, configuration, documentation, and root-cause fixes.
What they ask for
- Bachelor's degree.
- Salesforce Administrator certification.
- Demonstrated experience designing, revising, and managing Salesforce Flows.
- Ability to lead change management and business transformations.
Nice to have
- 2-3 years administering Salesforce Service Cloud, Salesforce Knowledge, Live Agent, and Customer Communities.
- Salesforce Service Cloud Consultant certification; SaaS experience and understanding of the SaaS business model are also listed as pluses.
Tools
Salesforce, Salesforce Service Cloud, Salesforce Knowledge, Live Agent, Customer Communities, Salesforce Flows
AI focus
The posting says AI tools may assist parts of the hiring process, including reviewing applications, analyzing resumes, taking notes, or summarizing responses; people make hiring decisions. The job itself has no stated AI duties.
Model-written summary · the original posting is authoritative