Samsara
Customer Success Manager
$73K–$98K
Remote - AZ +7 · Remote · Manager · Full-time · Posted Sep 22, 2026
- Location
- Remote - AZ
Remote - Dallas
Remote - FL
Remote - GA
Remote - Houston
Remote - PA
Remote - TX
Remote - GA - Experience
- 2–4+ years in customer success, account management, sales, or strategic consulting.
- Education
- Bachelor’s degree from a 4-year institution.
- Visa sponsorship
- Offers are contingent on the ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
About the job
Manage mid-market customer relationships after implementation, helping customers adopt Samsara’s IoT platform, achieve business value, and renew and expand.
What you'll do
- Manage approximately 100–200 named accounts, using AI tooling to prioritize engagement and improve outcomes.
- Create joint success plans and lead customer workshops to identify objectives, remove barriers, and recommend workflow changes.
- Explain platform capabilities and technical issues, coordinate cross-functional resolutions, and help develop customer-success playbooks and AI-powered workflows.
What they ask for
- 2–4+ years of experience in customer success, account management, sales, or strategic consulting.
- Experience supporting or working with technical products.
- Bachelor’s degree from a 4-year institution.
- Strong problem-solving, prioritization, communication, and stakeholder relationship skills.
Nice to have
- Enterprise SaaS experience.
- Experience with renewal and growth quotas, AI tooling, or APIs and integrations.
Pay
$72,887.50 — $98,000 USD annual on-target earnings (OTE)
Tools
Samsara IoT platform, APIs
AI focus
Use AI tooling to prioritize customer engagement, improve efficiency and outcomes, and help shape AI-powered customer-success workflows.
Model-written summary · the original posting is authoritative