Samsara
Customer Success Manager
$73K–$98K
Remote - AZ +7 · Remote · Manager · Full-time · Posted Oct 14, 2026
- Location
- Remote - AZ
Remote - Dallas
Remote - FL
Remote - GA
Remote - Houston
Remote - PA
Remote - TX
Remote - GA - Experience
- 3–5+ years; enterprise SaaS experience preferred.
- Education
- Bachelor’s degree from a 4-year institution.
- Visa sponsorship
- Offers are contingent on the ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
About the job
Partners with mid-market customers to adopt Samsara’s IoT platform, resolve technical issues, improve operational workflows, and realize measurable business value.
What you'll do
- Lead strategic customer engagements, workshops, and value check-ins to understand goals and recommend workflow changes and action plans.
- Explain platform capabilities and investigate, diagnose, and resolve customer technical issues.
- Coordinate with internal teams and influence Product, Finance, and Support roadmaps to advance customer initiatives.
What they ask for
- 3–5+ years of experience in technical customer success, account management, sales, sales engineering, or strategic consulting.
- Experience supporting or working with technical products.
- Strong problem-solving, priority management, communication, and stakeholder relationship skills.
- Bachelor’s degree from a 4-year institution.
Nice to have
- Enterprise SaaS experience; experience supporting large-scale business solutions at Fortune 500 companies.
- Experience with AI tooling, APIs and integrations, Databricks, PowerBI, technical enablement, or routing, navigation, commercial trucking fleets, and logistics.
Pay
$72,887.50 — $98,000 USD annual on-target earnings (OTE) range; total pay.
Tools
Samsara platform, IoT, APIs, Databricks, PowerBI
AI focus
Preferred experience using AI tooling to drive efficiency and outcomes.
Model-written summary · the original posting is authoritative