Samsara
Customer Success Manager
$98K–$132K
Remote - AZ +7 · Remote · Manager · Full-time · Posted Aug 28, 2026
- Location
- Remote - AZ
Remote - Dallas
Remote - FL
Remote - GA
Remote - Houston
Remote - PA
Remote - TX
Remote - GA - Experience
- 3–5+ years in one of the listed roles; enterprise SaaS experience preferred.
- Education
- Bachelor’s degree from a 4-year institution.
- Visa sponsorship
- Offers are contingent on the candidate’s ability to secure and maintain the legal right to work at the company and in the specified work location.
About the job
Partners with Mid-Market customers after implementation to drive adoption, resolve technical issues, and help them achieve measurable value and renew and expand using Samsara’s IoT platform.
What you'll do
- Advise customers on platform capabilities and recommend product, feature, and workflow changes aligned with their operations and business goals.
- Lead strategic customer engagements, workshops, and value check-ins, defining action plans, metrics, and timelines to deliver business value.
- Coordinate with internal teams and influence Product, Finance, and Support roadmaps to advance customer initiatives.
What they ask for
- 3–5+ years of experience in technical customer success, account management, sales, sales engineering, or strategic consulting.
- Experience supporting or working with technical products.
- Strong problem-solving, priority management, communication, and stakeholder relationship skills.
- Bachelor’s degree from a 4-year institution.
Nice to have
- Enterprise SaaS experience; experience serving large-scale business solutions at Fortune 500 companies.
- Experience with AI tooling, APIs and integrations, technical enablement, Databricks or PowerBI, or routing, navigation, commercial trucking fleets, and logistics.
Pay
$97,877.50 — $131,600 USD (annual OTE; base salary versus total pay is not specified)
Tools
Samsara platform, IoT, APIs, Databricks, PowerBI
AI focus
Preferred experience using AI tooling to drive efficiency and outcomes.
Model-written summary · the original posting is authoritative