Samsara
Enterprise Core Customer Success Manager
$98K–$132K
Remote - US +1 · Remote · Manager · Full-time · Posted Sep 2, 2026
- Location
- Remote - US
Remote - Toronto - Experience
- 4+ years; enterprise SaaS experience preferred.
- Education
- Bachelor’s degree from a 4-year institution.
- Visa sponsorship
- Offers are contingent upon the ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
About the job
Partners with enterprise customers after implementation to help them achieve business value and improve the safety, efficiency, and sustainability of their operations using Samsara’s IoT platform.
What you'll do
- Create joint success plans, lead executive business reviews, and help remove barriers to customers’ goals.
- Run workshops to understand customer operations and recommend workflow changes that make effective use of Samsara products.
- Coordinate with Sales, Support, Sales Engineering, and Product; mentor Customer Success and Support teams.
What they ask for
- 4+ years in a senior Customer Success, account management, or strategic consulting role.
- Experience supporting or working with technical products.
- Strong problem-solving, priority management, and communication skills with diverse stakeholders.
- Bachelor’s degree from a 4-year institution.
Nice to have
- Enterprise SaaS experience.
- Experience supporting large-scale business solutions at Fortune 500 companies.
Pay
$97,877.50 — $131,600 USD annual on-target earnings (OTE)
Tools
Samsara IoT platform
Model-written summary · the original posting is authoritative