Samsara
Enterprise Customer Success Manager
$98K–$132K
Remote - Austin +6 · Remote · Manager · Full-time · Posted Sep 16, 2026
- Location
- Remote - Austin
Remote - CA
Remote - Chicago
Remote - Dallas
Remote - Houston
Remote - Seattle
Remote - CA - Experience
- 6+ years; most recent experience in Senior Customer Success, Account Management, or strategic consulting.
- Education
- Bachelor’s degree from a 4-year institution.
- Visa sponsorship
- Offers are contingent on the ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
About the job
Leads strategic relationships with Samsara’s largest enterprise customers to drive platform adoption, operational transformation, and long-term business value.
What you'll do
- Develop joint success plans, recommend workflow transformations, and define business-value metrics and timelines.
- Lead executive business reviews and align customer multi-year goals with Samsara’s roadmap.
- Influence internal teams and roadmaps to advance mission-critical customer initiatives.
What they ask for
- 6+ years of work experience, most recently in Senior Customer Success, Account Management, or strategic consulting.
- Experience supporting Enterprise SaaS and/or Fortune 500 companies and working with technical products.
- Bachelor’s degree from a 4-year institution.
- Strong strategic judgment, problem-solving, and communication across executive, technical, and end-user stakeholders.
Nice to have
- Strong bias for action, ability to think big, and insistence on high standards.
- Ability to thrive in an unstructured, dynamic, change-heavy environment.
Pay
$97,877.50 — $131,600 USD (annual on-target earnings, OTE; not identified as base salary or total pay)
Tools
Samsara platform
Model-written summary · the original posting is authoritative