Samsara
Enterprise Customer Success Manager
$98K–$148K
Remote - Austin +6 · Remote · Manager · Full-time · Posted Sep 2, 2026
- Location
- Remote - Austin
Remote - CA
Remote - Chicago
Remote - Dallas
Remote - Houston
Remote - Seattle
Remote - CA - Experience
- 4+ years; Senior Customer Success, Account Management, or strategic consulting.
- Education
- Bachelor’s degree from a 4-year institution.
- Visa sponsorship
- All offers are contingent on the ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
About the job
Partners with enterprise customers to drive adoption of Samsara’s IoT platform and achieve measurable operational outcomes through strategic success plans and executive engagement.
What you'll do
- Develop joint, multi-year success plans and conduct customer workshops to align platform use with business outcomes.
- Lead data-driven business reviews with executive stakeholders, connecting operational priorities to measurable results and multi-product value.
- Coordinate with Sales, Support, Sales Engineering, Product, and leadership to address customer needs and support long-term partnerships.
What they ask for
- 4+ years of experience in a Senior Customer Success, Account Management, or strategic consulting role.
- Experience supporting or working with technical products.
- Bachelor’s degree from a 4-year institution.
- Ability to solve complex problems, communicate effectively with executive stakeholders, and build trust with varied stakeholders.
Nice to have
- Experience with Enterprise SaaS.
- Experience serving and supporting large-scale business solutions at Fortune 500 companies.
Pay
$97,877.50 — $148,050 USD (base salary)
Tools
IoT
Model-written summary · the original posting is authoritative