Samsara
Enterprise Customer Success Manager II
$112K–$169K
Remote - Austin +6 · Remote · Manager · Full-time · Posted Sep 16, 2026
- Location
- Remote - Austin
Remote - CA
Remote - Chicago
Remote - Dallas
Remote - Houston
Remote - Seattle
Remote - CA - Experience
- 6+ years; most recent experience in a senior Customer Success, account management, or strategic consulting role.
- Education
- Bachelor’s degree from a 4-year institution.
- Visa sponsorship
- All offers of employment are contingent upon the ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
About the job
Partners with large enterprise fleet customers to help them realize business value from Samsara’s IoT platform and improve operational safety, efficiency, and sustainability.
What you'll do
- Develop customer success plans, lead executive business reviews and workshops, and recommend workflows that help customers achieve their goals.
- Coordinate with internal teams to advance customer requests and resolve barriers to adoption and business value.
- Mentor Customer Success colleagues and build strategic relationships with customer stakeholders.
What they ask for
- 6+ years of work experience, with most recent experience in a senior Customer Success, account management, or strategic consulting role.
- Experience supporting Enterprise SaaS and/or Fortune 500 companies.
- Experience supporting or working with technical products.
- Bachelor’s degree from a 4-year institution.
Nice to have
- Experience serving and supporting large-scale business solutions at Fortune 500 companies.
- Strong bias for action, ability to think big, and insistence on high standards.
Pay
$111,562.50 — $168,750 USD (annual on-target earnings; OTE, not specified as base salary or total pay)
Tools
Samsara platform, IoT
Model-written summary · the original posting is authoritative