Samsara
Enterprise Customer Success Manager - Public Sector
$98K–$148K
Remote - CA +3 · Remote · Manager · Full-time · Posted Sep 24, 2026
- Location
- Remote - CA
Remote - TX
Remote - WA
Remote - CA - Experience
- 3+ years in a senior Customer Success, account management, or strategic consulting role.
- Education
- Bachelor’s degree from a 4-year institution.
About the job
Partners with public-sector enterprise customers to help them adopt Samsara’s IoT platform and improve operational safety, efficiency, and sustainability.
What you'll do
- Create joint success plans, conduct executive business reviews, and align customer goals and metrics.
- Lead customer workshops, recommend workflow changes, and advise on using Samsara products to meet operational needs.
- Coordinate with internal teams and mentor Customer Success and Support colleagues.
What they ask for
- 3+ years in a senior Customer Success, account management, or strategic consulting role.
- Experience supporting or working with technical products.
- Strong problem-solving, prioritization, communication, and stakeholder relationship skills.
- Bachelor’s degree from a 4-year institution.
Nice to have
- Enterprise SaaS experience.
- Experience serving and supporting large-scale solutions for Public Sector organizations.
Pay
$97,877.50 — $148,050 USD (annual on-target earnings (OTE))
Tools
IoT platform
Model-written summary · the original posting is authoritative