Samsara
Senior Product Training Specialist
$81K–$122K
Remote - Austin +6 · Remote · Senior · Full-time · Posted Sep 3, 2026
- Location
- Remote - Austin
Remote - CA
Remote - Chicago
Remote - Dallas
Remote - Houston
Remote - Seattle
Remote - Chicago - Experience
- 3–4 years teaching or delivering training, including at least 1 year in a one-to-many or scaled delivery model.
- Visa sponsorship
- Offers are contingent on the ability to secure and maintain the legal right to work at Samsara and in the specified work location.
About the job
Designs and delivers scalable customer training programs that help commercial and mid-market customers learn and adopt Samsara’s connected operations platform.
What you'll do
- Build and facilitate cohort-based training, webinars, and structured learning journeys from onboarding through advanced product adoption.
- Create and adapt learning materials and experiences, manage live-session logistics, and answer customer questions.
- Use customer feedback and engagement data to identify learning gaps and improve training in collaboration with Customer Success and Product teams.
What they ask for
- Excellent communication, presentation, and facilitation skills; experience delivering at-scale training or webinars to external audiences.
- Ability to build digital learning assets using AI models and authoring or editing tools; working grasp of instructional design.
- Ability to analyze engagement and impact data and manage multiple programs and sessions effectively.
- 3–4 years teaching or delivering training, including at least 1 year in a one-to-many or scaled delivery model.
Nice to have
- Familiarity with webinar and virtual classroom platforms; experience with LMS and Community platforms and customer education content tools.
- Background in SaaS product training.
Pay
$80,622.50 — $121,950 USD (annual base salary)
Tools
Samsara Community, in-house AI tools, Slido
AI focus
Use AI models to build digital learning assets and leverage in-house AI tools to optimize training.
Model-written summary · the original posting is authoritative