Samsara
Senior Scaled Customer Education Specialist
$81K–$122K
Remote - CA +4 · Remote · Senior · Full-time · Posted Sep 3, 2026
- Location
- Remote - CA
Remote - Chicago
Remote - Seattle
Remote - TX
Remote - Chicago - Experience
- 3–4 years teaching or delivering training, including at least 1 year in a one-to-many or scaled delivery model.
- Visa sponsorship
- All offers are contingent on the individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
About the job
Designs and delivers scaled customer education programs that help commercial and mid-market customers adopt the Samsara platform.
What you'll do
- Build and facilitate cohort-based training, webinars, and structured learning journeys from onboarding through advanced product adoption.
- Create and adapt learning materials and experiences across digital, live, and Community formats.
- Analyze customer knowledge gaps and training impact, then collaborate with Customer Success and Product teams to improve programming.
What they ask for
- Excellent communication, presentation, and facilitation skills for large, diverse audiences.
- Demonstrated experience delivering scaled programs and live webinars or vILT to external audiences.
- Working grasp of instructional design and ability to build digital learning assets using AI models and authoring/editing tools.
- Ability to analyze engagement and impact data and manage multiple programs and sessions.
Nice to have
- Familiarity with webinar and virtual classroom platforms; LMS and Community platforms; customer education content development tools.
- Background in SaaS product training.
Pay
USD $80,622.50 — $121,950 annual base salary
Tools
Samsara Community, in-house AI tools, Slido
AI focus
Use AI models and in-house AI tools to build digital learning assets and optimize training.
Model-written summary · the original posting is authoritative