Samsara
Sr. Manager, Enterprise Customer Success - Select
$126K–$169K
Remote - AZ +7 · Remote · Manager · Full-time · Posted Mar 11, 2026
- Location
- Remote - AZ
Remote - Dallas
Remote - FL
Remote - GA
Remote - Houston
Remote - PA
Remote - TX
Remote - GA - Experience
- 8+ years in Customer Success, account management, or consulting; 3+ years in management positions.
- Education
- Bachelor's degree from a 4-year institution.
- Visa sponsorship
- All offers of employment are contingent upon the ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
About the job
Leads the Select Customer Success team and its customer success strategy to help enterprise customers realize ongoing value from Samsara’s solutions.
What you'll do
- Ensure enterprise customers achieve ongoing success and value; define and execute long-term Customer Success strategies.
- Hire, develop, and lead an inclusive, high-performing team of Customer Success Managers.
- Keep executives informed, advocate for change, and help scale the team’s success motion.
What they ask for
- 8+ years in Customer Success, account management, or consulting; 3+ years in management, including recruiting and retaining talent.
- Experience with $1M+ ACV customers and Enterprise SaaS.
- Experience delivering structured customer value with measurable business outcomes using a defined engagement methodology.
- Bachelor's degree from a 4-year institution; ability to travel within the United States for customer meetings and events (up to 25%).
Nice to have
- Experience using Gainsight.
- Experience leading CSMs with portfolios of 8–20 accounts; commercial expansion, program management, or strategic consulting experience.
Pay
$125,902 — $169,280 USD (annual OTE salary)
Tools
Gainsight
Model-written summary · the original posting is authoritative