Samsung
Manager, Data Analytics
6625 Excellence Way, Plano, TX, USA · On-site · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 6+ years in a similar role in eCommerce or Operations.
- Education
- Degree in Data Science, Business Analytics, Economics, or a related field.
- Visa sponsorship
- Not eligible for immigration sponsorship.
About the job
Leads Samsung.com’s data team and uses analytics to improve e-commerce operations, customer experience, and business decisions.
What you'll do
- Lead a team of two data engineers and one data analyst/scientist, prioritizing data requests and aligning work with business goals.
- Analyze data, develop reports and dashboards, and present operational insights and recommendations to leadership and stakeholders.
- Partner with cross-functional teams on data processes, KPI improvements, customer experience initiatives, and vendor operations.
What they ask for
- 6+ years in a similar role in eCommerce or Operations.
- Degree in Data Science, Business Analytics, Economics, or a related field.
- Strong experience in data collection, cleaning, and analysis; ability to lead a team.
- Proficient in JIRA, Confluence, Excel, SQL, Python or another programming language, and data visualization tools; experience with cloud platforms.
Nice to have
- Google Cloud Platform (GCP, Dataform) or AWS; e-commerce platform and industry metrics familiarity.
- Experience with high-volume direct-to-consumer e-commerce fulfillment or returns, with process and KPI improvements.
Tools
JIRA, Confluence, Excel, SQL, Python, Tableau, Power BI, Google Cloud Platform (GCP, Dataform)
AI focus
Train operational staff to use the analytical and AI frameworks for accessing, interpreting, and leveraging data and reports.
Model-written summary · the original posting is authoritative