Samsung
Sr. Manager, Fulfillment Performance and Optimization
6625 Excellence Way, Plano, TX, USA · On-site · Manager · Full-time · Posted Oct 23, 2026
- Experience
- 8+ years of relevant experience.
- Education
- Bachelor’s degree required.
- Visa sponsorship
- Not eligible for immigration sponsorship.
About the job
Owns the economic modeling and optimization of Samsung’s fulfillment network, translating operational, carrier, and customer outcomes into cost and recommendations for allocation, improvement, and platform investment.
What you'll do
- Build and maintain cost-of-poor-quality, cost-to-serve, and fulfillment performance models; define metrics and attribution methods.
- Model and recommend carrier and fulfillment-path allocations, network changes, and service or pricing initiatives; measure realized impact.
- Prioritize quantified improvement opportunities, lead recurring performance reviews, and develop ROI cases for platform enhancements.
What they ask for
- Bachelor’s degree.
- 8+ years of relevant experience in analytical, operations, or commercial roles, with meaningful exposure to physical operations or logistics.
- Demonstrated ownership of cost or service performance outcomes in an operational environment.
- Experience building and defending quantitative decision models, translating complex analysis into executive recommendations, and driving decisions.
Nice to have
- Experience in supply chain, logistics, fulfillment, or eCommerce operations; operations excellence, quality engineering, or continuous improvement.
- Appointment-based delivery and installation logistics; pricing or revenue management; advanced degree in a quantitative field.
Model-written summary · the original posting is authoritative