Samsung
Staff Customer Quality Engineer
$131K–$174K
12100 Samsung Blvd, Austin, TX, USA · On-site · Staff · Full-time · Posted Sep 3, 2026
- Experience
- 9+ years in semiconductor manufacturing or quality/reliability work.
- Education
- BS or MS degree in electrical engineering, quality, or related technical discipline.
- Visa sponsorship
- Applicants must be authorized to access information subject to U.S. export control laws or eligible for government authorization.
About the job
Own customer quality and reliability engineering for Tier-1 semiconductor customers, serving as the primary customer interface and coordinating internal teams to address quality issues and improve performance.
What you'll do
- Lead customer meetings, track quality metrics, and provide regular reports and presentations.
- Coordinate cross-functional root-cause analysis and preventive actions using 8D/CAR methodology; drive continuous improvement based on customer scorecards.
- Manage customer quality relationships, coordinate audits as needed, and help build a next-generation customer support tool.
What they ask for
- BS or MS degree in electrical engineering, quality, or a related technical discipline.
- 9+ years of experience in semiconductor manufacturing or quality/reliability work.
Nice to have
- Ph.D. in Electrical Engineering or Physical Sciences.
- Prior Foundry Customer Quality and Reliability Engineer experience.
Pay
$131,000- $174,500 (base salary)
Tools
8D/CAR
Model-written summary · the original posting is authoritative