Sanity
Senior Manager, Solution Architecture - Existing Customers
$267K–$305K
New York City +1 · Remote · Manager · Full-time · Posted Feb 25, 2026
- Location
- New York City
San Francisco Bay Area - Experience
- 5+ years in solution architecture or technical customer-facing roles; 2+ years managing customer-facing technical teams.
About the job
Leads the post-sales solution architecture team, helping enterprise customers implement, expand, and realize lasting value from Sanity to support retention and growth.
What you'll do
- Set team strategy, coach and develop Solution Architects, and own complex customer accounts and implementations.
- Improve onboarding, implementation reviews, expansion discovery, and health monitoring; identify customer risks and opportunities.
- Partner with Sales on expansion and with Product and R&D to bring customer feedback into roadmap priorities.
What they ask for
- Experience leading technical individual contributors in a high-growth environment, ideally with developer-facing or platform products.
- Strong technical foundation covering APIs, data models, front-end frameworks, integrations, and modern content stacks.
- Track record of driving customer retention and expansion through coaching, process design, and hands-on account ownership.
- Familiarity with AI technologies and tooling focused on accelerating outcomes.
Nice to have
- Experience with headless CMS, headless ecommerce, or developer-focused SaaS.
- Familiarity with content workflows, editorial tooling, or digital experience stacks; experience influencing product direction through post-sales insight.
Pay
$267K - $305K annually (OTE salary range; salary type not specified)
Tools
APIs, data models, front-end frameworks, hosting providers, ecommerce platforms, web and app frameworks, analytics tools
AI focus
Familiarity with AI technologies and tooling, focused on accelerating outcomes.
Model-written summary · the original posting is authoritative