SAP
IT Technology Services Senior Specialist (multiple positions available)
$128K–$223K
Newtown Square, PA, United States · Hybrid · Senior · Full-time · Posted Oct 26, 2026
- Experience
- Six years of progressive post-baccalaureate experience with a bachelor’s degree, or four years with a master’s degree; four years involving each listed technology and area.
- Education
- Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, or a related field; alternatively, a master’s degree or foreign equivalent in one of those fields.
About the job
Serves as a trusted advisor to strategic customers, optimizing SAP Enterprise Cloud Services through service delivery, incident response, operational stability, and process improvement.
What you'll do
- Manage service quality, KPIs and SLAs; troubleshoot incidents, outages, and service request failures, including major incidents and escalations.
- Analyze root causes and coordinate corrective actions across teams to improve customer system stability and service delivery.
- Drive operational improvements, standardization, automation, and proactive customer services.
What they ask for
- Four years of experience with each of the following: SAP NetWeaver ABAP and JAVA Administration; SAP Webdispatcher, Solution Manager, and Router; SAP Cloud Connector, CPI-DS Agent, and SLT Replication Server; SAP Content server, BOBJ, and DataServices; OpenText and VIM; SAP HANA, Sybase ASE, MSSQL, Oracle, and DB2; SAP IBP and BRIM; SAP IdM; and SAP upgrades, migrations, and integrations.
- Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, or a related field, plus six years of progressive post-baccalaureate experience; alternatively, a master’s degree or foreign equivalent in one of those fields plus four years of experience.
Pay
$127,525 - $195,976 USD annual base salary; $131,000 - $222,700 USD targeted combined range, inclusive of base salary and variable incentive target
Tools
SAP NetWeaver ABAP, JAVA, SAP Webdispatcher, Solution Manager, SAP Cloud Connector, CPI-DS Agent, SLT (System Landscape Transformation) Replication Server, SAP HANA
Model-written summary · the original posting is authoritative