SAP
IT Technology Services Senior Specialist (Multiple Positions Available)
$128K–$223K
Newtown Square, PA, United States · Hybrid · Senior · Full-time · Posted Oct 26, 2026
- Experience
- Six years with a bachelor’s degree, or four years with a master’s degree; additionally, four years involving each of the specified skills and experience areas.
- Education
- Bachelor’s or master’s degree (or foreign equivalent) in Computer Science, Information Technology, Engineering, or a related field.
About the job
Safeguards and optimizes strategic customers’ SAP Enterprise Cloud Services by delivering operational support, improving service reliability, and resolving infrastructure issues.
What you'll do
- Deliver daily service quality and meet service KPIs and SLAs, including customer support, incident handling, and escalations.
- Troubleshoot Linux and Windows systems, maintain high availability with Pacemaker, and analyze alerts, outages, and performance issues.
- Improve and standardize operations through automation, root-cause analysis, corrective actions, and collaboration across teams.
What they ask for
- At least four years of experience in each of the listed areas: Linux and Windows troubleshooting; cloud administration and AWS, Azure, and GCP; TCP/IP, IP routing, and firewalls; DNS, LDAP, and HTTP proxies; shell and Python scripting, Ansible, and CHEF; IT security and OS hardening; and incident/problem management and root-cause analysis.
- Bachelor’s degree or foreign equivalent in Computer Science, Information Technology, Engineering, or a related field, plus six years of progressive post-baccalaureate experience in the job offered or a related occupation; alternatively, a master’s degree or foreign equivalent in a related field plus four years of experience.
Pay
$127,525 - $195,976 USD annual base salary; $131,000 - $222,700 USD targeted combined compensation range, inclusive of base salary and variable incentive target
Tools
Linux, Windows, AWS, Azure, GCP, Pacemaker, Ansible, CHEF
Model-written summary · the original posting is authoritative