SAP
Senior Client Delivery Manager - Atlanta, GA
Atlanta, Georgia, United States · Hybrid · Manager · Full-time · Posted Oct 30, 2026
- Experience
- 10+ years in SAP cloud operations, infrastructure, or enterprise customer delivery.
- Education
- Bachelor's degree required.
About the job
Owns enterprise SAP Private Cloud customer relationships and delivery from contract handover through renewal, driving adoption, outcomes, and revenue protection.
What you'll do
- Lead customer adoption, contract-compliance tracking, governance sessions, and delivery of contracted business outcomes.
- Monitor consumption, entitlement leakage, churn risks, and escalations; coordinate revenue protection and renewal readiness.
- Lead customer AI adoption and partner with account teams on upsell, cross-sell, and renewal opportunities.
What they ask for
- 10+ years in SAP cloud operations, infrastructure, or enterprise customer delivery.
- Experience managing complex, high-value contracts across international, virtual teams.
- SAP Basis/Technical depth and understanding of private cloud deployments and infrastructure.
- Bachelor's degree required; fluency with agentic AI tools in day-to-day practice.
Nice to have
- PM certification is an advantage.
Tools
SAP Private Cloud, SAP Basis, agentic AI tools
AI focus
Lead customer AI adoption and demonstrate measurable AI-driven business outcomes; use agentic AI tools to prepare for customer interactions, synthesize insights, and accelerate delivery workflows.
Model-written summary · the original posting is authoritative