Sardine
Account Manager
$70K–$130K
North America +2 · Remote · Manager · Full-time · Posted Aug 26, 2026
- Location
- North America
United States
Canada - Experience
- 1+ years in one of the listed roles.
About the job
Manage a portfolio of customers, helping them maximize the value of Sardine’s fraud, payments, and compliance products while coordinating solutions across internal teams.
What you'll do
- Serve as customers’ primary contact, addressing day-to-day needs and strategic opportunities and helping maximize ROI.
- Translate complex product and technology issues into actionable solutions, coordinating resolution internally and with customers.
- Build and communicate customer KPIs, advise on fraud and compliance best practices, and collaborate with risk analytics teams on emerging fraud typologies.
What they ask for
- 1+ years of experience in Account Management, Customer Success, Risk Management, or Solutions Architecture within B2B SaaS, with an understanding of how customers integrate APIs.
- Strong presentation skills for virtual and in-person meetings with varied stakeholders.
- Previous customer-facing experience, preferably with a technical product.
- Exceptional project management, analytical, and stakeholder collaboration skills; proficiency using business intelligence tools.
Nice to have
- Domain experience in fraud, compliance, fintech, AML/KYC, or payments is highly preferred.
Pay
$70,000 - $130,000 USD base salary; CA$90,000-$160,000 CAD base salary
Tools
APIs
Model-written summary · the original posting is authoritative