Saronic
Global Security Operations Center (GSOC) Operator
Austin, TX · On-site · Full-time · Posted Oct 22, 2026
- Experience
- 1+ year in a physical security role.
- Education
- High school diploma or equivalent required; associate or bachelor’s degree in Criminal Justice, Security Studies or a related field preferred.
- Visa sponsorship
- If based in the United States, the role requires U.S. Person status to access export-controlled information or items.
About the job
Monitors physical security systems and incidents, coordinates incident response and escalations, and provides customer service and basic troubleshooting.
What you'll do
- Monitor and respond to physical security incidents, escalating them to incident commanders according to protocol.
- Coordinate incident response with Risk Intelligence, IT, InfoSec, and Security Systems; report malfunctions and troubleshoot systems.
- Participate in incident-response training and exercises while maintaining a customer-service focus.
What they ask for
- High school diploma or equivalent.
- At least 1 year of experience in a physical security role.
- Knowledge of physical security systems.
- Experience in incident response.
Nice to have
- Associate or bachelor’s degree in Criminal Justice, Security Studies, or a related field.
- Ability to handle sensitive information discreetly, assess risk during fast-paced incidents, and communicate clearly.
Model-written summary · the original posting is authoritative