Saronic
Information Technology Intern (Summer 2027)
Austin, TX · On-site · Internship · Posted Sep 9, 2026
- Education
- Currently enrolled in a Bachelor's or Master's program in a specified or related field.
- Visa sponsorship
- For U.S.-based roles, access to export-controlled information or items requires “U.S. Person” status as defined by U.S. law.
About the job
Supports IT Operations by troubleshooting user and infrastructure issues, maintaining systems, documenting support tickets, and assisting with IT projects.
What you'll do
- Troubleshoot hardware, software, and network issues and resolve escalated technical problems.
- Perform routine maintenance, including software updates, security patches, and backups; document support tickets.
- Collaborate on technical projects, migrations, and system upgrades while following security best practices.
What they ask for
- Currently enrolled in a Bachelor's or Master's program in Information Technology, Computer Science, Computer Engineering, Management Information Systems, or a related field.
- Basic troubleshooting ability across hardware, software, and networks, with comfort using at least one operating system: Windows, macOS, or Linux.
- Strong communication, customer service, problem-solving, attention to detail, and task prioritization skills.
- Ability to work independently and collaboratively in a fast-paced environment.
Nice to have
- Familiarity with helpdesk or ticketing systems, endpoint or device management, or identity and directory services.
- Familiarity with networking concepts, scripting or automation, and security best practices.
Tools
Windows, macOS, Linux, Jira, ServiceNow, Zendesk, Microsoft Intune, Jamf
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