Scale AI
Engagement Manager (Hawaii), Public Sector
$166K–$249K
Honolulu, HI · Manager · Full-time · Posted Apr 21, 2026
- Experience
- 5+ years required; the team description says many have 10+ years of professional experience.
- Education
- A technical degree in computer science, engineering, or a related field is common among team members; not stated as required.
About the job
Leads customer relationships and cross-functional delivery of agentic AI workflows for a national security customer, from scoping through implementation and refinement.
What you'll do
- Manage customer relationships and day-to-day account execution, including onboarding and implementation.
- Scope agentic workflow use cases with customers and coordinate engineering delivery and refinement.
- Lead cross-functional teams to meet customer AI/ML objectives and address operational needs.
What they ask for
- Active TS/SCI clearance.
- 5+ years of experience in stakeholder management or a customer-facing role delivering enterprise-scale applications or solutions.
- Track record of structured, analytics-driven problem solving.
- Excellent verbal and written communication skills; able to work onsite in Oahu 4 days per week and travel at least 25% as needed.
Nice to have
- Prior API technology company experience and/or managing technical customers using an API.
- Proficiency in Python, SQL, or other programming languages; technical degree or relevant domain expertise.
Pay
$166,400 — $249,000 USD base salary
Tools
Python, SQL
AI focus
Scopes, coordinates delivery of, and refines agentic workflows and enterprise generative AI solutions for national security use cases.
Model-written summary · the original posting is authoritative