Scale AI
Engagement Manager, Public Sector (Miami, FL)
$138K–$208K
Miami, FL · Manager · Full-time · Posted Oct 12, 2026
- Experience
- 5+ years required; the posting notes that many team members have 10+ years of professional experience.
- Education
- No specific education requirement stated.
About the job
Leads customer relationships and cross-functional delivery of agentic AI workflows for a national security customer, from scoping through implementation and refinement.
What you'll do
- Manage customer relationships and day-to-day account execution, including onboarding and implementation.
- Scope agentic workflow use cases with customers and coordinate their delivery with Scale’s engineering team.
- Lead cross-functional teams to meet customer AI/ML objectives and identify operational needs and pain points.
What they ask for
- Active TS/SCI clearance.
- 5+ years of experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications or solutions.
- Track record of structured, analytics-driven problem solving.
- Excellent verbal and written communication; willing to be onsite in the Omaha area 4 days per week and travel at least 25% as needed.
Nice to have
- Prior experience at an API technology company and/or managing technical customers using an API.
- Technical degree in computer science, engineering, or a related field; proficiency in Python, SQL, or other programming languages; relevant domain expertise.
Pay
$138,400 — $208,000 USD (base salary)
Tools
Python, SQL
AI focus
Coordinates delivery and refinement of agentic workflows and enterprise-grade generative AI solutions for national security use cases.
Model-written summary · the original posting is authoritative