Scout Motors
Staff Technical Product Manager - Workshop Operations
$140K–$170K
Charlotte, North Carolina, United States +1 · Staff · Full-time · Posted Sep 10, 2026
- Location
- Charlotte, North Carolina, United States
Charlotte, NC - Experience
- 8+ years of product management experience.
- Education
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
About the job
Leads strategy and end-to-end delivery of Scout’s digital workshop operations products, especially mobile service management and integrations across its retail network.
What you'll do
- Own the product vision, roadmap, and delivery of mobile service and internal service platforms, from discovery through rollout and continuous improvement.
- Lead integrations with vendors and internal systems, including scheduling, tracking, telemetry, mapping, and service workflows.
- Set operational readiness measures and KPIs, monitor reliability and adoption, and improve service efficiency and data quality.
What they ask for
- 8+ years of product management experience focused on technical platforms, system integrations, or operational software.
- Proven success delivering service operations tools or workshop management systems.
- Familiarity with DMS platforms, service systems, or technician-facing tools.
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
Nice to have
- MBA or advanced technical degree.
- Automotive aftersales, workshop operations, or Mobile Service experience.
Pay
$140,000.00 - $170,000.00 USD base salary
Tools
REST/SOAP APIs, web services, JSON, XML, Jira, Confluence, SQL
Model-written summary · the original posting is authoritative