Seen Health
Front Desk Supervisor
Alhambra, CA +1 · Full-time · Posted Oct 20, 2026
- Location
- Alhambra, CA
Alhambra, California, United States - Experience
- Minimum 3 years in a customer-facing administrative role, including at least 1 year in a lead or supervisory capacity.
- Education
- High School graduate or equivalent required; Associate's or Bachelor's degree preferred.
About the job
Supervises and works alongside the Guest Services Representatives, managing front desk service and improving center workflows and day-to-day operations.
What you'll do
- Lead, coach, schedule, and support the Guest Services Representatives, including hiring, onboarding, and training.
- Oversee participant and visitor services, front desk procedures, safety, and administrative needs.
- Partner with operations leadership to improve workflows, maintain standards, and track front desk performance.
What they ask for
- At least 3 years of customer-facing administrative experience, including at least 1 year in a lead or supervisory role.
- Bilingual in Cantonese/Mandarin and English.
- High School graduate or equivalent.
- Proficiency with Microsoft Office Suite, scheduling systems, and relevant office technology.
Nice to have
- Associate's or Bachelor's degree; office manager or operations experience; electronic health record experience; experience with seniors.
- Trilingual in Cantonese, Mandarin, and English.
Pay
$30.00 – $40.00/hr (base salary)
Tools
Microsoft Office Suite, scheduling systems, electronic health record system
AI focus
Subscriptions and training on using AI tools are offered as benefits; no specific AI job duties are stated.
Model-written summary · the original posting is authoritative