Semgrep
Senior Technical Account Manager
$145K–$210K
New York Office · Hybrid · Manager · Full-time · Posted Oct 1, 2026
- Experience
- 5+ years in a customer-facing role.
- Education
- Engineering or technical degree from a four-year college or university.
About the job
Manages strategic customer accounts by leading Semgrep implementation and adoption, developing account growth plans, resolving urgent issues, and advocating for customer needs internally.
What you'll do
- Lead customer check-ins, success planning, and executive business reviews.
- Coordinate with Sales, Support, Product, and Engineering to address customer issues and requests.
- De-escalate churn risks and advocate for customer-driven product improvements.
What they ask for
- 5+ years of experience in a customer-facing role.
- Deep understanding of developer workflows, build systems, CI/CD, and SCM environments.
- Excellent written and verbal communication skills, with ability to influence executive audiences.
- Familiarity with web application security concepts, including OWASP Top 10.
Nice to have
- Experience as a Technical Account Manager, Account Manager, or Product Manager for a highly technical product.
- Background or genuine interest in DevSecOps or AppSec.
Pay
$145,000 - $210,000 USD base salary
Tools
GitHub Actions, GitLab, Circle CI, Jenkins, Buildkite, Git, SVN, Perforce
Model-written summary · the original posting is authoritative