Sequel.io
Account Manager
$100K–$180K
US - Remote · Remote · Manager · Full-time · Posted Sep 22, 2026
- Experience
- 3–5+ years; the posting does not state alternatives.
About the job
Own post-sale customer relationships for Sequel’s mid-market and enterprise accounts, guiding onboarding, adoption, renewals, and expansion.
What you'll do
- Manage customer accounts and serve as the primary contact throughout the contract lifecycle, building relationships with marketing leaders.
- Lead onboarding, adoption guidance, outcome-focused QBRs, renewals, and expansion opportunities.
- Resolve escalations, relay customer feedback to Product, and help improve Customer Success processes and programs.
What they ask for
- 3–5+ years of experience in Customer Success, Account Management, or Mid-Market/Enterprise Account Ownership in B2B SaaS.
- Proven ability to manage renewals, expansions, and long-term customer relationships.
- Experience with mid-market or enterprise customers and multiple stakeholders.
- Strong relationship-building skills, including comfort engaging with executive-level buyers.
Nice to have
- Experience in MarTech or supporting marketing teams; experience with live events, webinars, or content platforms.
- Familiarity with CRM and marketing automation tools (Salesforce, HubSpot, Marketo, etc.).
Pay
$100K – $180K (base salary or total pay not specified)
Tools
Salesforce, HubSpot, Marketo
AI focus
The role works in an AI-native environment and uses AI tools; no specific AI responsibilities are stated.
Model-written summary · the original posting is authoritative